Health and wellbeing

Covid-19: How we’re responding

The safety of our communities, customers and staff is our top priority.

Our staff monitor and respond to the global Covid-19 (novel coronavirus) pandemic daily.

We take advice on all public health matters from the state and federal health departments and comply with restrictions announced by the national cabinet of the Prime Minister, state premiers and territory chief ministers.

Last updated 31 July 2020

Cases in our local area

Cases of COVID-19 have been linked to the following locations and times:

  • Thai Rock in Potts Point between Wednesday 15 July and Saturday 25 July
  • The Apollo in Potts Point from Wednesday 22 July to Sunday 26 July
  • Hotel Harry (Harpoon Harry) from 2:15pm to 11pm on Sunday 26 July

If you have been to any of these locations during the time and date indicated you should:

  • immediately self-isolate until 14 days after you were last there
  • get tested even if you have no symptoms
  • watch for COVID-19 symptoms and get retested should any symptoms recur
  • even if you get a negative test, you must stay in isolation for 14 days (this is because it can take 14 days before you may show symptoms or test positive)

NSW Health is also asking all people who live in or have visited the Potts Point area in the past two weeks to get tested if they have any symptoms of COVID-19.

This includes even the mildest of symptoms such as a runny nose or scratchy throat.

There are a wide range of testing clinics in the area, and GPs also offer testing:

For more information on testing clinics visit NSW Health.

The information on this page relates to the City of Sydney local government area only.

Find more information on the latest COVID-19 case locations on the NSW Health website.

Advice regarding mask use

The NSW Government is strongly encouraging greater use of masks in high-risk public settings to help prevent the spread of COVID-19. This includes:

  • the use of face masks in indoor settings where physical distancing is hard to maintain, such as on public transport or in supermarkets

  • the use of face masks (where practical) in indoor settings with a higher risk of transmission, such as for the staff of hospitality and customer-facing venues i.e. cafes, restaurants, pubs and clubs

  • during attendance at places of worship

Wearing a mask in any of these settings is not mandatory but is highly recommended, especially in areas where there has been community transmission.

Embedded content: https://twitter.com/NSWHealth/status/1289783566759424000

More updates from NSW Health

Latest updates from @NSWHealth:


City of Sydney venues in the Potts Point area

The Kings Cross library and Kings Cross customer service centre are currently closed. This is a precautionary measure following the closure of two nearby restaurants linked to Covid-19 cases.

The Juanita Nielsen Community Centre, Reginald Murphy Community Centre and the Rex Centre in Potts Point are also closed.

These City of Sydney venues have no known links to any Covid-19 cases.

Other City of Sydney libraries, community centres and customer service centres are currently opening their doors to pre-booked customers only.

We will continue to monitor the situation and follow advice from NSW Health

Other news and service updates

Scroll and click or tap on a location below to find out more

Remember, you can still access many City of Sydney customer services online.

Looking out for our vulnerable residents

We know this is an uncertain time for our communities. Trained staff can provide information about coronavirus issues, access to food, finance, isolation and personal wellbeing. Call us on 02 9265 9333, Monday to Friday 9am to 5pm for advice on non-emergency and non-medical information or referral to other services.

Read more about how our communities are working together to provide food relief.

Support for business

455 cash grants totalling $6.75 million will help businesses survive the economic impacts of the global Covid-19 pandemic, support organisations that are there for the most vulnerable and allow artists to continue to create.

Posted . Last updated .

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