How we’re modernising our streets and creating better amenities for residents, workers and visitors

You may have noticed new benches, bus shelters and bins in the city and surrounds. Learn about why we’re upgrading our street furniture and what to expect.

Much of our street furniture is more than 20 years old, and we’re now renewing it.

The new street furniture will ensure we comply with today’s accessibility standards and will modernise the look of our streets, with designs from award-winning firm Grimshaw Architects and Alexander Tzannes.

The street furniture we provide across the city is for the convenience of locals and visitors. It includes bus shelters, litter bins and bench seats, as well as kiosks, automatic public toilets, and communications pylons.

QMS Media is installing the new street furniture in stages. The original schedule was hampered by a number of issues. The Covid-19 pandemic disrupted supply chains and the local labour force, and unprecedented wet weather caused unexpected delays.

We’ve been working hard to adapt to these challenges and continue with the upgrades. Read about the progress we’ve made and when we expect the works to be completed.

New bus shelters

Bus shelters

We’re replacing 340 bus shelters in our local area. The new structures are designed to enhance accessibility and passenger comfort.

The improved modular design maximises footpath access and maintains shelter from sun and rain. The thermal glass roofs reduce overall sun exposure and reduce heat on sunny days.

Removing and installing the new bus shelters is a complex project. It requires coordinating multiple agencies including the former furniture provider JCDecaux, the new street furniture provider QMS Media, Ausgrid, and Transport for NSW.

The new bus shelters are expected to be completed by the end of 2022.

Communications pylons

150 communication pylons will be installed across the city.

These digital screens will display event information, community updates, and important public messaging such as safety updates. The screens will also carry advertising from QMS Media.

You may have already seen these screens showing an Acknowledgement of Country, promoting local events, or reminding people to reduce waste by bringing their keep cups with them. Keep your eye out for updates on these screens around the city.

The communications pylons are expected to be completed by September 2022.

Bins and bench seats

We are installing 700 new bench seats and 650 litter bins, designed by award-winning Australian architect, Alexander Tzannes.

The bench seats offer convenient places for people to rest, while the litter bins let passers-by help us keep our streets clean.

The bins and bench seats are expected to be completed by the end of 2022.

Public toilets

We’re doubling the number of fully accessible automatic public toilets from 10 to 20. In areas of high demand there will be extra ambulant cubicles.

For toilets blocks located in parks, the new amenities will have green roofs to naturally cool the interior and help blend into the surrounding environment.

The City of Sydney’s public toilet strategy contributes to the quality of our city and its liveability. The vision of this strategy is for a highly regarded, safe and accessible network of public toilets to meet the current and future needs of a world-class city.

The new public toilets will be installed from January 2023. The works are expected to take around 6 months to complete, weather permitting.

New kiosks are part of the new suite of street furniture


The need for kiosks has significantly changed over the 22 years since they were first installed, and land use in the city centre has evolved. We’re reducing the number of kiosks from 55 to 18.

There are 2 new types of kiosks that were designed in consultation with our Design Advisory Panel and British firm Grimshaw Architects.

We’re planning to install the upgraded kiosks from October 2022 and expect it will take 4 months to complete.

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